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Last change: 01.08.2024

INTRODUCTION

1.1. Welcome to https://klimex.bg/ (the “Website” or “Website”), which is owned and operated by “KLIMEX BG” EOOD and is available worldwide.

1.2. By using this website, you warrant that you are at least 18 years of age and agree to these website terms and conditions. Please read these general conditions carefully before using this website and in case you have any questions, please contact us at: i.petrov@klimex.bg or at +359 888915507.

1.3. If you do not agree with any of the terms contained in these general terms and conditions, you should not use this website.

PURPOSE AND SCOPE OF THE TERMS AND CONDITIONS

2.1. These General Terms and Conditions have been prepared and are intended to regulate the relations between “KLIMEX BG” EOOD, registered in the Commercial Register at the Registration Agency with EIC: 115943207, with headquarters and management address: city of Plovdiv, 4000, 11 Konstantin Irechek Str.,, contact phone number: +359 888915507, e-mail: i.petrov@klimex.bg and website: https://klimex.bg/, referred to as hereinafter for short “Provider”, and the Users of the website, hereinafter referred to as “User/s” in connection with the use of the website. The other documents that govern the relationship between the Provider and the Users in connection with the use of the website are the Privacy Policy and the Cookie Policy.

2.2. These General Terms and Conditions come into force from the moment the User first uses the website. The user undertakes to use the website and all the content of the website lawfully, in accordance with the conditions specified in these General Terms and Conditions and according to its purpose.

DEFINITIONS

3.1. In terms of these General Terms and Conditions:

3.1.1. Supplier is “KLIMEX BG” EOOD

3.1.2. The user is/are the visitors of the website https://klimex.bg/.

3.1.3. Contact form is a form provided in electronic form, the complete completion of which is a condition for making contact with the Supplier.

3.2. These General Terms and Conditions provide information to Users regarding:

The identification of the Supplier;
Subject of the General Terms and Conditions;
Website features;
Rights and obligations of Users;
Rights and obligations of the Supplier;
Processing of personal data;
Release of Liability;
Links to third party sites;
Intellectual property rights;
Final provisions.
PROVIDER DATA

4.1. Name of the Supplier: “KLIMEX BG” EOOD.

4.2. Headquarters and management address: city of Plovdiv, 4000, 11 Konstantin Irechek Str.,

4.3. Correspondence data: contact phone: +359 888915507, e-mail: i.petrov@klimex.bg

4.4. Data for entry in commercial and other public registers:

“KLIMEX BG” EOOD is a commercial company registered in the Commercial Register at the Registration Agency with EIC: 115943207. The company is registered under VAT.
DATA FOR SUPERVISORY AUTHORITIES

5.1. Commission for the Protection of Personal Data

Address: Sofia, Prof. Tsvetan Lazarov” No. 2,

phone: 02/91-53-519

fax: 02/91-53-525

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

5.2. Consumer Protection Commission

Address: 1000 Sofia, Vrabcha St. No. 1, floors 3, 4 and 5

tel.: 02/933 0565

fax: 02 / 988 42 18

hotline: 0700 111 22

Email: info@kzp.bg

Website: www.kzp.bg

SUBJECT TO THESE TERMS AND CONDITIONS

6.1. The Supplier has created the website https://klimex.bg/, which contains detailed information about the goods offered by the Supplier to the Users.

6.2. The Provider provides and the User undertakes to use the website according to the conditions described in these General Terms and Conditions.

6.3. In his professional activity, the Provider fully guarantees the rights of the Users provided for by law, as an additional corrective to his activity, namely: good faith, as well as consumer and commercial criteria established as good practices.

WEBSITE FEATURES

7.1. The website is informative and has been created to inform the Users about the goods offered by the Supplier, as well as to establish contact with the Supplier, in case the User wishes to purchase any of the goods placed on the website.

7.2. The website includes comprehensive information on:

Information about the Provider;
All types of goods that the Supplier produces and information about them;
Information for making contact with the Supplier.

7.3. Within the website, Users have the opportunity to view the content of the website.

7.4. The Provider provides detailed information to the Users about each product placed on the website.

RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF USERS

8.1. The user undertakes to use the website and its functionalities lawfully and in accordance with these General Terms and Conditions.

8.2. The user has the right to view the content of the website.

8.3. The user has the right to make contact the leaver of this website.

8.4. The user has no right to modify, copy, change, duplicate, create derivative or adapted, individual or whole parts of the website.

8.5. The user has no right to provide to third parties in any way and in any form, for commercial or non-commercial purposes, any content, information, know-how or technology that is derived in part or in whole from website.

8.6. The user is not allowed to post, send or otherwise formulate computer viruses or the like.

8.7. The user has no right to disable and/or disrupt the full or partial functionality of the website, as well as the services offered on the website.

8.8. The User may not generate excessive traffic on the Website or overload the traffic on the Website.

8.9. The user has no right to disrupt the operation of networks or servers that are connected to the services, and also has no right to interfere with the provision of the services.

8.10. The User may not attempt to gain unauthorized access to any part of the website or servers maintained and owned by the Provider.

8.11. The User has no right to use the trademark of the Provider. The user is responsible for all actions taken by him in connection with the use of the website.

8.12. The User is not allowed to send “spam”, “junk mail”, “chain letter” or any unsolicited commercial messages.

PROVIDER’S RIGHTS AND OBLIGATIONS
9.1. The Provider has the right at any time to make changes to the website at its discretion, without notice and without liability.

9.2. The provider has the right at any time to update, change, expand, add, supplement or remove goods and/or services on the website.

9.3. The supplier has the right to make changes to the description of the goods placed on the site at any time.

PROCESSING OF PERSONAL DATA
10.1. The Provider collects and processes personal data of Users by applying all standards for the protection of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and for the repeal of Directive 95/46/EC. The Provider respects the inviolability of the User’s personality and makes all necessary efforts to protect their personal data against unlawful processing by applying technical and organizational measures to protect personal data, which measures are fully in line with modern technological achievements and provide a level of protection that corresponds to the risks associated with the processing and the nature of the data to be protected. Detailed information about what personal data the Provider processes, the purposes of processing personal data, the period of storage of personal data, as well as other information in compliance with the requirements of Article 13 of Regulation (EU) 2016/679 is available in the Privacy Policy , which is published on the Provider’s website.

DISCLAIMER OF LIABILITY
11.1. The provider does not in any way make any guarantees that the website and the services offered on it will be accessible at any time and from any part of the world. The provider does not guarantee that the website will remain unchanged and will be maintained indefinitely.

11.2. The information on this website may contain errors or malfunctions, although the Provider endeavors to keep the information up to date. The Provider shall do its best to provide the Users with uninterrupted access to the Website and shall also maintain the Website and the Services with the care of a good merchant in order to serve the Users in good faith. The Provider has the right to make changes and improvements to this website at any time without notice. The Provider assumes no responsibility for damages and losses incurred by the Users as a result of the use of this website and the information from this website.

11.3. The responsibility for the use of this website rests entirely with the User, as operating in it and using its capabilities. The provider assumes no responsibility for possible damages and adverse consequences in connection with the use of this website, including in the event of material damage to the relevant technical device of the User.

11.4. The provider is not responsible for damages caused as a result of user error, computer virus, omission, interruption or problem in the system itself, maintaining the integrity and structure of this website.

11.5. The Provider does not guarantee that the content published on the website will meet the expectations of the Users.

11.6. The images that are published on the website are of high quality, in order for the Users to get the most accurate idea about the type and quality of the goods. However, it is quite possible for there to be a discrepancy between the actuals

LINKS TO THIRD PARTY SITES
12.1. The Provider’s website contains links to websites maintained by third parties (“Third Party Sites”), such as the “Facebook” button. All third party sites that can be accessed through this website are independent and the Provider does not assume any responsibility for damages and losses incurred by the Users as a result of the use of these sites. The provider is not responsible for the content on third-party sites, nor for the presence of viruses and/or other harmful components on these sites.

INTELLECTUAL PROPERTY RIGHTS. RESTRICTIONS ON USE
13.1. The entire content of the website, including, but not limited to, all published texts, computer programs, databases, trademarks, as well as any information that is uploaded to the site, is the exclusive property of the Provider. Using the Supplier’s trademark without its consent is a violation of the law.

13.2. The content of the Provider’s website may be used by Users only for personal, non-commercial use for the purpose of proper use of the website, anywhere in the world.

13.3. The use of all the content of the website described in paragraph one of this provision for commercial purposes, in any form (copying, modifying, downloading, selling, reproducing, distributing, publishing, etc.) is absolutely prohibited. Users assume full responsibility for using the content of the site in violation of the Provider’s rights, and the latter has the right to compensation in full for the damages caused by the User.

13.4. Access to the website and to the services provided on the website should in no way be considered and interpreted as a gratuitous grant of licenses or intellectual property rights.

13.5. The reproduction of the content of the website or part of it is carried out only with the written consent of the Provider.

13.6. The extraction of information from resources from the database located on the Provider’s website and the subsequent creation of the User’s own database in electronic or other form will be considered a violation.

13.7. A User who posts comments about purchased goods and evaluates purchased goods within the website grants the Provider a non-exclusive, royalty-free license to record in computer memory, use, delete, publicly present and distribute on the Internet these comments and evaluations by the User on the territory the whole world.

FINAL PROVISIONS
14.1. All messages and notifications between the Provider and the User are carried out in Bulgarian and will be considered valid if sent in writing.

14.2. The possible invalidity of any of the provisions of these General Terms and Conditions will not lead to the invalidity of the General Terms and Conditions as a whole.

14.3. For all issues that are not settled in these General Terms and Conditions, the provisions of the current legislation shall apply.

14.4. All disputes between the Provider and the User will be resolved amicably through the agreements between the parties. In the absence of agreement, the dispute will be settled according to the European online dispute resolution platform (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=BG) or by the conciliation commissions of the Consumer Protection Commission, which conciliation commissions are bodies for alternative dispute resolution, or by the competent court.

14.5. The Provider has the right to update by amending and supplementing these General Terms and Conditions at any time in the future. When this happens, the amended Terms and Conditions will be posted on this website with a new “Last Modified” date at the top and will be effective from the date of posting. Therefore, it is recommended that you periodically check these Terms and Conditions to ensure that you are aware of any changes. By using the website after the updated General Terms and Conditions have been posted, you will be deemed to have accepted the changes.

14.6. In case you have additional questions regarding these General Terms and Conditions, please do not hesitate to contact the Provider at i.petrov@klimex.bg or +359 888915507.

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